Privacy Policy

We may collect personal information from you in a variety of ways, including when you voluntarily provide it to us to request service.

Personal Identifiers: Name, billing address, physical job-site address, email address, and phone number.

Project & Business Information: Electrical plans, photos of your electrical panels/property, or company details for commercial/industrial clients.

Financial Information: Credit card numbers or bank routing info (collected securely via our third-party payment processors [Stripe/Housecall Pro]; we do not store your raw financial data on our servers).

Technical & Usage Data: IP address, browser type, and details about how you interact with our Site (collected via cookies or analytics tools).

• Scheduling appointments, dispatching electricians, and delivering project estimates.
• Processing payments and invoicing for completed electrical work.
• Communicating updates regarding your service requests or emergency repairs.
• Complying with Washington State Department of Labor & Industries (L&I) record-keeping, electrical permitting, and inspection requirements.
• Improving our website performance and localized marketing efforts.

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers necessary to complete your work:

Operational & Field Software: We may share data with field management software (Housecall Pro) to track job dispatches and schedule services.

Payment Processors: To securely process credit card payments or bank transfers.

Legal Obligations: We may disclose information if required to do so by law, to secure mandatory electrical municipal permits, or during official L&I electrical inspections.

SMS & Mobile Privacy Protection: Mobile opt-in or phone numbers collected for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Our website may use cookies to enhance your browsing experience. You can choose to set your web browser to refuse cookies, though some parts of the Site may not function properly as a result.

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure.

Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate info, or ask us to delete your contact data from our marketing lists. To make a request, contact us using the information below.

Proeltel Electric LLC reserves the right to update this policy at any time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to frequently check this page for any changes.